If your question isn’t answered here, feel free to contact us.
WHAT IS AN ESCAPE ROOM?
An escape room is a live 60-minute game. You and your team will step into a themed room with a unique mission where you will work together to uncover clues and overcome challenges to complete your mission. While there may be digital elements, you are interacting in a real immersive environment. This isn’t a video game. These games engage every sense in a one-of-a-kind tactile experience inside an immersive setting that feels like the set of a Hollywood blockbuster.
WILL I BE LOCKED IN A ROOM?
Don’t let your claustrophobia keep you from experiencing the fun! For the safety and enjoyment of all players, a participant may exit a live room escape game at any time if things get too real.
HOW LONG DOES THE WHOLE EXPERIENCE TAKE?
Each game is designed for one hour of intense fun! Plan to spend 15 minutes prior to each game preparing and briefing for your mission, and 15 minutes after each game to debrief and take photos.
WILL OTHER PEOPLE BE IN THE ROOM WITH US?
Unless you book the entire escape room, you may be paired with other players. However, you can purchase all available spots to make it a private event. However, we are temporarily making exceptions due to current circumstances, so If you would like to make your room private please give us a call so we can accommodate you.
DO I NEED TO SHOW UP EARLY?
Please arrive 15 minutes prior to your scheduled booking.
WHAT ABOUT REFUNDS?
We understand that plans change, so reservations can be cancelled up to 48 hours before your game for a full refund! We reserve the right to refuse refunds, however, we have never refused a single refund. Just give us a call if you need to reschedule or cancel a booking.